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We want it to be easy for you to contact Colonial. If you have a question, please feel free to contact us via phone, fax or e-mail. Just choose the option that is most convenient. If you are a policyholder, plan administrator, producer or broker, use the links on the left to find different ways to get in touch with us
Policyholder Contact Information Colonial Service Center 1-800-325-4368
Automated service is available 24 hours a day, seven days a week.
To speak with a customer service representative, please call between 8 a.m. 7 p.m. EST Monday through Friday.
Spanish-speaking representatives are available during normal business hours.
Mail For Claims: Colonial Life & Accident Insurance Company P.O. Box 100195 Columbia, SC 29202-3195
All Other Correspondence Colonial Life & Accident Insurance Company P.O. Box 1365 Columbia, SC 29202-1365
Copyright 2006 Colonial Life & Accident Insurance Company
Colonial Life & Accident Insurance Company is a subsidiary of UnumProvident Corporation
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Colonial Supplemental Insurance, the logo and for what happens next, separately and in combination, are registered service marks of Colonial Life & Accident Insurance Company. All rights reserved.
Colonial Supplemental Insurance products are underwritten by Colonial Life & Accident Insurance Company. Coverage has exclusions and limitations that may affect benefits payable. Coverage may vary by state and may not be available in all states. See your representative for complete details. Colonial Supplemental Insurance is the marketing brand of Colonial Life & Accident Insurance Company.
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